4] Uninstall and reinstall the Messenger app

When directed to a new screen, scroll down to Windows Store Apps and hit the Run button adjacent to the entry. Here, expand the Other troubleshooters tab. Just click the Start button, and choose Settings > System > Troubleshoot.

The application automatically scans and fixes any issues that may prevent apps from running properly, especially the ones you downloaded from the Store. If you’ve recently updated Windows and found the Messenger app not working, run Windows Apps Troubleshooter. You may (or may not) see the following confirmation message: After a while, the Windows Store will open. On the result which appears, right-click and select Run as administrator.Ī command prompt window will open. To reset the cache for Microsoft Store you can use Windows Settings or use the built-in command-line tool known as WSReset.exe. Adjacent to it, click the More options menu (seen as 3 vertical dots).įrom the list of options displayed, select Advanced Options. Switch to the right pane and expand Apps & features heading.įind Messenger apps entry. 1] Reset the Facebook Messenger AppĬlick the Windows Start button and choose Settings.įrom the side panel on the left, select the Apps option. If it doesn’t help, move to the other solutions.

Uninstall and reinstall the Messenger appīefore proceeding with the above solutions, try logging out of the app and then, login in again.

Try updating the app, and if it’s still not working after updating, here are some suggestions that will help you resolve the issue: Similarly, today we’ll see what troubleshooting steps one should take when the Facebook Messenger itself is not working on a Windows computer.įix Facebook Messenger not working on a computerĪlthough not usual, Facebook Messenger may at times stop working on your computer or PC. Previously, we had discussed how to fix the Facebook Messenger app if its voice and video call functionality stopped working.

Messenger not opening